Team Facilitation

Building a foundation of trust

In my work across industries as diverse as technology, entertainment, healthcare, management consulting, and creative agencies, I’ve consistently seen that trust is the best binding agent for high-performing, award-winning teams. No amount of pressure, authority, policy or procedures can make a team perform at peak levels, if they lack that foundation of trust and aren’t having open, honest conversations.

Customized Team Facilitation

 

Building that trust will be a different process for each team, because they’re all starting somewhere different, and have different definitions of success. I’ll work closely with a leader and HR Business partner to grasp the business context, understand the leader’s vision for the team, get to know the team members, and develop and facilitate an experiential program that delivers what outcomes the leader needs to achieve.

 

 

Some challenges that I’ve helped leaders to address

  • A team that’s not aligned on vision and values, which produces confusion and hinders results
  • A team going through a re-organization or confronting complexity and growth. In this case, we focused on resilience, having honest conversations, and building trust so the team could work effectively even in the swirl of change.
  • A team that has grown and gone global; how to build trust and stay connected as a primarily virtual team
  • Shaking bad habits – when team members hold back, hide what they mean, and avoid difficult conversations.
  • Creating inclusive teams and a culture where everyone feels seen, valued and heard. I’ve helped leaders create a stronger culture by coaching them to practice active listening, empathy, and find allies who help amplify the voices of under-represented members of the team
  • Creating a safe space so people can get “real” with one another. This is a critical step in learning from each other and truly experiencing the benefits of diverse opinions, ideas, and backgrounds.

Customized Leadership Programs for Groups

Whether you’d like to focus on your intact team, a cross-functional group, or a specialized group (ie., women leaders), we will work together to customize the interactive program to your needs to engage, connect and inspire your group.

My most requested sessions include:

  • Women’s leadership circles
  • Creating cultures of inclusion
  • Crucial conversations
  • Listening for Leaders

If you’re interested in a customized program for your team or group, I’d love to chat.

Jenn shows up with such genuine curiosity and for so many hours constructively held a safe space for us to connect and learn about one another’s challenges without judgment and also paved the way for us to have “real talk” which at times felt vulnerable, but was just what we needed. She also brings the right amount of energy and playfulness to make it fun.  It’s a testament to her skill and expertise as a facilitator.

Leader at Facebook